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|Jim Hartenstein, President & Licensed Funeral Director|
"If anything about such a situation can be positive, our experience with your staff was not only positive, but exceptional. Everyone with whom we interacted was professional, courteous, and attentive; without being overbearing or intrusive. Everyone with whom we spoke did everything possible to ease the burden of grief that we experienced during the process of saying goodbye. Please take a moment to commend your staff for their professionalism and kindness; and convey our heartfelt thanks."
"To all who helped with Dad's arrangements, our very grateful appreciation for all that was done so professionally, but more important, so thoughtfully. We expected no less and received so much more."
|Charles Bowen, Licensed Funeral Director|
|Jennifer Hartenstein McGraw, VP of Administration & Marketing|
"Dear Jennifer, I would like to express my sincerest gratitude for all your help with placing my Thumbies order. The necklaces are absolutely beautiful, and will be cherished always. Thank you for once again making our interactions with Hartenstein's easy and pleasant. From the bottom of our hearts, my family thanks you."
|Llewella Tracey, Administrative Support|
|Rich Nachajski, Funeral Assistant|
|Kate Sullivan-Bourdon, Administrative Support|
|Diana Rohrbaugh, Housekeeping|
|Zachary Parker, Funeral Intern & Care Team Lead|
"All I can say is our community is so very blessed to have you. Everyone was professional, courteous and caring. Thanks so much for all you did for our family. God Bless!"
|Todd Ferree, Maintenance Supervisor|
|Rob Predicce, Licensed Funeral Director|
"Rob was absolutely wonderful from beginning to end. I would recommend Hartenstein's in a heartbeat."
"Dear Rob, Thank you so much for making a very difficult time easier. Your care and compassion was greatly appreciated."
|Travis Ferree, Care Team Member|
|Kristine Bostian, Licensed Funeral Director|
"Kristine, We would like to thank you for all of your help in completing our mother's funeral arrangements. You were patient with us. You worked with us and never once did you rush us. You made sure everything was as we wanted it to be. You took care of the flowers, music and all. Knowing things were taken care of helped lift a burden off our shoulders. Your kindness, concern and sympathy card is greatly appreciated. We can't thank you enough for all you have done."
"Kristine was new to us, but by the end of the funeral, she was like family to all of us. The whole staff is always compassionate and goes out of their way to help. Kristine fits in very well with the Hartenstein standard of excellence."
"Thank you for helping us through the process from beginning to end - we were not prepared for Dad's death. We thank you for the time you spent with our family explaining each step, helping us make decisions and feel in control of a very hard situation. We appreciate all the support from your staff."
|Nick Smolko, Funeral Assistant & Care Team Member|
|Morgan Lambert, Care Team Member|
|Charlie Kernan, Funeral Assistant|
|Terry Kernan, Funeral Assistant|
|Bob Hunsicker, Funeral Assistant|
|Lindsay Temchack, Licensed Funeral Director|